Shipping Policy
Shipping Policy
Effective Date: March 16, 2025
At Sauna Glow, we are committed to delivering your orders in a timely and secure manner. Please read our shipping policy carefully to understand our processes and expectations.
Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Times
We offer several shipping options to meet your needs:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5-7 Business Days |
| Expedited Shipping | 2-3 Business Days |
| Express Shipping | 1-2 Business Days |
Note: Delivery times may vary based on location, weather conditions, or carrier delays.
Shipping Rates
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- We may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your package’s journey.
International Shipping
- We currently ship to select international locations.
- International orders may be subject to customs fees or import taxes, which are the responsibility of the customer.
Lost or Damaged Packages
We strive to ensure your order arrives safely. However, if your order is lost or arrives damaged:
- Contact us immediately at customercare@saunaglow.io.
- Please provide your order number and relevant details, and we will assist you promptly.
Order Changes & Cancellations
- Changes or cancellations can be requested within 24 hours of placing your order.
- Once your order has been processed, we may be unable to make changes.
Contact Us
If you have any questions or concerns about your shipment, please reach out to our customer support team:
Email: customercare@saunaglow.io
Phone: 1-877-587-5387
We are dedicated to ensuring your shopping experience with Sauna Glow is smooth and satisfying. Thank you for choosing us!
